Frequently asked questions - Insider SL
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Frequently asked questions

Delivery Information

How long will it take before I receive my Order?

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What are the shipping costs?

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How can I track my order?

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I have filled-out the wrong delivery address, what should I do?

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Payments

How can I Pay?

For now only via paypal. We are working on adding other payment methods like Credit Card, iDeal, etc.

The payment failed, is my order cancelled?

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Orders

Can I change my order once its placed?

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How can I return my order or items from my order?

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I have received a faulty or damaged item, what should I do?

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I did not receive any order confirmation email, what should I do?

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Shop

The item I want is out of stock? When can I expect it?

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Where can I sign-in to my account?

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